MyFrontier✓

Name: MyFrontier
Price: free USD
Rating: 4.3 (52009 reviews)

4.3

Name :: MyFrontier
Category:: Communication
Safety :: 100% Safe
Price:: free
Developer:: Frontier Communications
Download :: 1M+

Screenshot

App Intro

The MyFrontier app is designed to put Frontier account management right at your fingertips, offering a streamlined experience for users of Frontier's internet, TV, and voice services. Whether you're looking to settle your latest bill, review past statements, or adjust your account settings, this app provides a convenient portal. It’s particularly useful for those who prefer self-service options and want to avoid phone calls or website navigation for common tasks. The app aims to be a comprehensive tool for managing your Frontier services, making it an essential download for any Frontier customer seeking greater control and ease in handling their account details and service needs, all from the convenience of their mobile device.

Pros

Easily pay bills and view payment history.
Troubleshoot equipment remotely with simple steps.
Manage account settings and notification preferences.
Direct technician communication for service appointments.
Access to Help Center for quick support.

Feature Guides

Manage your billing with ease: view your current bill, access past statements and payment history, and make one-time payments or set up automatic payments. You can also opt for paperless billing to go green.
Troubleshoot service issues directly: the app allows you to reboot your equipment like your Gateway or TV Set-top box, and check the status of tickets or orders without needing to contact support.
Stay informed with real-time updates: if you have a service appointment, you can get live updates and even communicate directly with your technician through two-way messaging.
Customize your account settings: easily reset your password, update your contact information, and control your notification preferences to ensure you receive the alerts you want, when you want them.

Recent Improvements

Recent updates have focused on enhancing the self-service capabilities within the MyFrontier app, making it a more robust tool for everyday account management. The ability to troubleshoot common issues, such as rebooting equipment, has been refined for a smoother user experience. Additionally, improvements to the billing section offer clearer access to payment history and current statements, ensuring users have all the necessary financial information readily available. The app continues to evolve with a user-centric approach, aiming to reduce friction for customers managing their Frontier services.

User reviews

This app has made paying my Frontier bill so much easier! I love being able to see my past statements and track payments all in one place. Great job! 👍

Finally, an app that lets me reboot my modem without calling support! Saved me a lot of hassle. Definitely recommend it for Frontier customers.