Securus Mobile✓

Name: Securus Mobile
Price: free USD
Rating: 3.4 (21025 reviews)

3.4

Name :: Securus Mobile
Category:: Communication
Safety :: 100% Safe
Price:: free
Developer:: Securus Technologies, LLC
Download :: 1M+

Screenshot

App Intro

Securus Mobile offers a comprehensive solution for managing communications and connections with individuals in correctional facilities. Designed for ease of use, the app allows you to set up and manage various services, from prepaid calling accounts to video visits and electronic messaging. It's an indispensable tool for friends and family members looking to stay connected, offering convenience and flexibility. Whether you want to fund a calling account, schedule a video conference, or send an e-card, Securus Mobile streamlines these processes. The app requires Android 7.0 or higher, so ensure your device is up-to-date to access these vital features. For anyone needing to maintain contact with incarcerated loved ones, this app is a must-have.

Pros

Easy account setup and management.
Streamlined video session scheduling.
Multiple communication options available.
Convenient prepaid calling management.
Regular app performance improvements.

Feature Guides

Effortlessly manage your Securus Online account, including password and PIN changes, and setup security questions for quick resets. You can also manage payment methods and view your transaction history all in one place.
Enroll in and schedule Video Connect sessions from anywhere in the world with Wi-Fi or cellular data. The app syncs session details with your calendar and provides notifications, ensuring you never miss a visit. You can even test your connection quality beforehand.
Stay connected through AdvanceConnect, a prepaid calling account. Fund your account, manage call subscriptions, add or change receiving phone numbers, and even set up AutoPay or TextPay for uninterrupted service. Plus, you can block or unblock calls easily.
Utilize Securus Debit to fund your contact's account for calls, digital media purchases, or scheduling video sessions. This account also allows for the purchase of 'stamps' to send eMessages and eCards.
Engage with eMessaging™ and Text Connect services to send and receive messages, eCards, and photos. You can attach multiple items, transfer stamps, or even send a short VideoGram, keeping your communication channels open and personal.

Recent Improvements

Recent updates have focused on refining the user experience for scheduling and managing Video Connect sessions, making it more intuitive to book and sync appointments with your calendar. Enhancements to the eMessaging feature now allow for multiple attachments, including photos and eCards, enriching the ways you can communicate. We've also improved the overall stability and performance of the app, ensuring smoother navigation and quicker access to all your communication services. Payment management has been streamlined, with easier ways to update credit/debit card information for both AdvanceConnect and Securus Debit accounts.

User reviews

This app has been a lifesaver for staying connected with my brother. Scheduling video calls is so much easier now, and I love being able to send him eCards and photos. It really helps bridge the distance 💖.

Finally, a reliable way to manage my loved one's communication. The AdvanceConnect feature is straightforward, and I appreciate the notifications for upcoming calls. The app is generally stable, though sometimes the Video Connect can be a bit choppy depending on the connection 📶.