Securus Mobile✓

Name: Securus Mobile
Price: free USD
Rating: 3.4 (21025 reviews)

3.4★★★★★

Name :: Securus Mobile
Category:: Communication
Safety :: 100% Safe
Price:: free
Developer:: Securus Technologies, LLC
Download :: 1M+

Screenshot

App Intro

Securus Mobile is an essential tool for anyone looking to stay connected with incarcerated loved ones. This app streamlines the process of managing various communication services, from video calls and prepaid calling accounts to messaging. It allows users to set up accounts, manage security details, and fund services from anywhere with an internet connection. Whether you're looking to schedule a Video Connect® session, ensure a prepaid calling account is always ready, or send messages and eCards, Securus Mobile centralizes these functions. The app is particularly useful for family and friends who want to maintain strong relationships with individuals in correctional facilities, offering a convenient and accessible way to bridge the distance. It requires Android 7.0 or higher, so ensure your device meets this requirement before downloading.

Feature Guides

Effortlessly schedule and manage Video Connect® sessions, allowing remote visits from anywhere globally, provided you have a stable Wi-Fi or cellular connection at participating Securus sites. You can also enroll in subscription plans and sync session details directly with your device's calendar for easy reminders.
Manage your prepaid calling accounts, including AdvanceConnect and Securus Debit. Fund these accounts to receive calls, make calls, purchase digital content for your incarcerated contact, or pay for Video Connect sessions. Features like AutoPay and TextPay simplify ongoing financial management.
Utilize the eMessaging™ service to send and receive messages, eCards, and even VideoGrams. You can attach photos, send multiple items in a single message, and transfer 'stamps' to your contact for replies, all from within the app. Some facilities also offer Text Connect for basic text messaging.
Create and manage your Securus Online account, including changing passwords and PINs, and setting up security questions for straightforward password resets. The app also allows you to manage identification photos, view transaction history, and update your credit/debit card information securely.

Recent Improvements

Recent updates have focused on enhancing the stability and user experience of the core communication features. We've refined the process for setting up and managing Video Connect sessions, ensuring smoother scheduling and more reliable connections. Improvements have also been made to the AdvanceConnect and Securus Debit account management, making it simpler to add funds and review transaction history. User feedback has guided enhancements to the eMessaging platform, including more robust handling of attachments and notifications.

FAQ

What is the minimum Android version required to use the Securus Mobile app?

The Securus Mobile app requires Android version 7.0 or higher. Please ensure your device meets this minimum requirement to download and use the latest version of the app.

How can I fund my incarcerated loved one's communication services through the app?

You can fund services using the app through several methods. For calling, you can add funds to the AdvanceConnect account or use Securus Debit. Securus Debit can also be used for purchasing music, games, movies, and scheduling Video Connect sessions. You'll need to manage payment methods like credit/debit cards within the app's account settings.

What is Video Connect and how does it work?

Video Connect allows you to schedule and conduct video sessions with an incarcerated individual remotely. You can enroll, schedule sessions, and participate from anywhere with an internet connection at Securus sites offering the service. For the best audio quality and to minimize echo, using a headset or earbuds with a microphone is recommended.

Editor Security Review

Reviewed by the editorial team for
basic security, integrity, and package consistency checks.

No known malware detected
Signature verified
File integrity checked

User reviews

This app has been a lifesaver for staying in touch! Scheduling video calls is so much easier now, and I love being able to send messages and photos. Definitely makes the distance feel a little smaller. 👍

Finally, an app that consolidates all my communication needs for my incarcerated contact. Funding accounts and checking balances is straightforward. Wish Text Connect was available everywhere though! 😊